Department/Business Unit
Asset/Property Management
FLSA Status Exempt
Salary Range $42,236 – $63,354 annually
Job Summary
The purpose of this position is to perform professional and administrative work managing assigned public housing properties. This is accomplished by collecting rent, initiating eviction processes, processing tenant requests, inspecting properties, and preparing & maintaining files, records, and reports. Additional responsibilities include related work that is either obvious or assigned. Work is carried out under the limited supervision of the Deputy Executive Director/COO. Divisional supervision is provided over the Maintenance Supervisor and Assistant Property Manager. All actions must align with the HACG’s mission, vision, strategic goals, and objectives.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions.
Essential Functions (examples of duties)
Manages assigned properties; maintains occupancy per HUD standards; directs residents in the proper use and care of units; informs residents of policies of the Housing Authority; admits or transfers new residents.
Supervises and participates in collecting rent; processes requests for rent adjustments; posts charges for work orders, court fees, etc.; processes late fees for overdue accounts.
Counsels residents who are non-compliant with lease terms or delinquent on payments; manages evictions, prepares supporting documents and court paperwork, and appears in court as needed.
Conducts property inspections including move-in, move-out, housekeeping, and grounds to ensure adherence to established standards.
Creates work orders when residents request repairs; completes work orders in accordance with established procedures.
Supervises assigned personnel; assists with the recruiting and selecting staff; assigns, directs, trains, and inspects their work; coaches, counsels, disciplines, and evaluates performance; develops staff schedules, reviews and approves leave; conducts staff meetings; and implements & enforces Authority policies.
Assists in developing the budget; monitors expenditures and approves credit card purchases; orders supplies and manages inventory as needed.
Coordinates maintenance through onsite personnel or contractors; conducts research to lower contractor costs.
Performs general administrative tasks as required; prepares correspondence and reports; prepares and maintains files and records.
Performs annual and interim certifications and recertifications; verifies income and enters information into computer system to calculate rent.
Refers residents with special issues such as economic, social, legal, health, etc. to appropriate groups or agencies that offer assistance; promotes Authority programs to help residents become self-sufficient.
Interacts with the police department as needed; reports issues; receives and reviews police reports.
Plans community activities and events; prepares newsletters and promotional flyers; maintains contact with neighborhood services to assist with resident programs, addresses specific issues, organizes meetings, or supports activities as needed.
Maintain respect for individual differences as we aim to build a more respectful, understanding, and collaborative workplace.
Education and Experience (at minimum)
Six (6) years of closely related experience as a Public Housing Property Manager; plus three (3) years of closely related experience working in Public Housing Management as a Property Manager or Assistant Property Manager.
OR
Bachelor’s degree in a related field or four (4) years of combined formal equivalent education in public administration, community development, social services, sociology, or related field.
Required Knowledge, Skills, and Abilities
Knowledge of:
- Public housing management principles and practices.
- Thorough knowledge of real estate practices as they relate to HUD tenants.
- Thorough knowledge of the laws, ordinances, rules, and regulations pertaining to a public housing agency.
- Thorough knowledge of the principles of modern office procedures, systems, and equipment.
- Thorough knowledge of the policies, procedures, and activities of the public housing department.
- Thorough knowledge of the Federal guidelines governing public housing.
- Thorough knowledge of current bookkeeping/accounting practices and check processing.
- Thorough knowledge of interviewing/counseling techniques.
Skilled in:
- The use of personal computers, associated software packages, hardware, and peripheral equipment.
- Identifying community problems and needs by developing solutions, programs, or services to address them.
Ability to:
- Use independent judgment and discretion when planning, directing, and managing public housing.
- Encourage respectful conversation, even when there’s a disagreement.
Physical Requirements
This work requires the following:
- Occasional exertion of up to 10 pounds of force and /or negligible amount of force frequently on constantly to life, carry, push, pull, or otherwise move objects.
- Substantial movements of the wrists, hands, or fingers.
- Regularly requires speaking or hearing and visual acuity to perform an activity such as preparing and analyzing data & figures; transcribing; viewing a computer terminal, and extensive reading.
- Frequently requires walking and sitting, and occasionally requires standing, stopping, kneeling, crouching or crawling, tasting or smelling, pushing or pulling, and lifting.
- Preparing and analyzing written or computer data, operating motor vehicles or equipment, and observing general surroundings and activities.
- Occasionally requires wet, humid conditions (non-weather related) and exposure to outdoor weather conditions.
- Work is generally in a moderately noisy location (e.g., business office, light traffic).
Special Requirements
Valid North Carolina Driver’s License, or if licensed in another state, the ability to obtain one within one (1) year of hire.
Must have and maintain a current driver’s license and be insurable under the Authority’s vehicle insurance.
Obtain the Public Housing Manager or Accredited Residential Manager certification within one (1) year of employment or another allowable period as authorized by the Executive Director or his/her designee.
*Position is open until filled
To apply, you may submit your resume to jobs@ghanc.net, request an application by email, or apply at 1103 Broad Street, Greenville, NC.