Director of Resident Services – Spartanburg, SC

Spartanburg Housing, formerly Spartanburg Housing Authority provides affordable housing options for the citizens of Spartanburg. Celebrating 85 years, we continually work towards our mission to develop and provide affordable, quality housing options and programs that promote self-sufficiency for area residents. If you are looking for a career that changes lives, Spartanburg Housing is for you! 

Spartanburg Housing offers a complete benefits package to qualifying employees. Medical, Dental and Retirement are state benefits, we also offer cancer, Short Term Disability, Long term Disability, accident, vision, and life insurance.

Spartanburg Housing currently has an opening for a full-time Director of Resident Services and Community Engagement.  (To apply, visit our website:

Summary of this position:

This position directs planning and implementation of resident services ensuring that residents achieve self-sufficiency and independence through Spartanburg Housing’s programs and services. They direct the work of employees engaged in the development, administration, and operation of resident services programs and provide technical expertise regarding the assessment and programming of resident groups. They are also responsible for overseeing efforts to obtain grant funding and donations and ensure funding is being used appropriately.

Responsibilities include but not limited to:

  • Directs the work of staff including assigning, planning, and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training staff, acting on employee problems, and recommending and implementing discipline.
  • Manages Spartanburg Housing’s efforts to help families achieve self-sufficiency; maintains a positive relationship with public and private community agencies and the residents; assists resident families in connecting with agencies appropriate for their needs.
  • Supervises activities required to research, prepare, submit, and manage grant proposals to a variety of funding sources, including local, state, federal, and private entities; prepares and analyzes related grant documents, such as research reports, feasibility studies, memos, and schedules to fund ongoing and future resident initiative activities; assesses the needs of Spartanburg Housing staff and residents and recommends appropriate long-term funding plans.
  • Ensures Department of Housing and Urban Development (HUD) performance standards and reporting requirements maintain a high-performance level; devotes appropriate attention to departmental strategic plan goals, objectives, and actions, as assigned, ensuring that such are met or exceeded.


Bachelor’s degree in social services, sociology, psychology, or related field. At least five (5) years of experience in human services and social services program management with a minimum of one (1) year in a supervisory capacity. Any equivalent combination of education, training, and experience, which, in the sole determination of the Housing Spartanburg Housing, provides the required knowledge and abilities, may be considered sufficient.

Required Knowledge and Skills:

  1. Knowledge of the local, state, and federal laws governing public and other subsidized housing programs including health and fire regulations, landlord/tenant relationships, leasing of property, and evictions.
  2. Knowledge of community/social services available locally and through state and federal agencies and/or funding sources.
  3. Knowledge of report preparation techniques and procedures and a demonstrated ability to prepare and evaluate professional and technical reports, grant applications, and other documents.

If you want to make an impact in the community and make a difference in people’s lives, come be part of the team at Spartanburg Housing. To apply for this position, visit our website at:

Spartanburg Housing is an equal opportunity employer.

Updated: July 8, 2024 — 9:33 am